Privacy Policy

Last updated: December 2025

Introduction

Lease Plan Surveyor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

  • Name and contact details (email, phone)
  • Property address and details
  • Information about your surveying requirements
  • Payment information (processed securely)

Usage Information

We automatically collect certain information about your device and how you interact with our website, including:

  • IP address and browser type
  • Pages visited and time spent
  • Referring website addresses
  • Cookies and similar technologies

How We Use Your Information

We use collected information to:

  • Provide and improve our surveying services
  • Respond to your inquiries and requests
  • Send service-related communications
  • Comply with legal obligations
  • Protect against fraud and unauthorized activities

Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist our operations (e.g., HubSpot for form processing)
  • Professional advisors (solicitors, accountants)
  • Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under UK GDPR, you have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent where applicable

Cookies

We use cookies to enhance your experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us through our contact page.